Terms & Conditions

1. Agreement to Terms

By accessing or using CenceKada's website and services, you agree to be bound by these Terms & Conditions. If you disagree with any part of these terms, you may not access our services. These terms apply to all visitors, users, and others who access or use our custom software development, AI & automation, web development, mobile app development, UI/UX design, cloud solutions, and SaaS platform services.

2. Services Description

CenceKada provides the following services:

• Custom Software Development: Tailored software solutions for businesses
• AI & Automation: Artificial intelligence and automation implementations
• Web Development: Website design, development, and maintenance
• Mobile App Development: iOS and Android application development
• UI/UX Design: User interface and user experience design services
• Cloud Solutions: Cloud infrastructure and deployment services
• SaaS Platforms: Software-as-a-Service platform development and management

Specific service terms, project scope, timelines, deliverables, and pricing will be outlined in separate project agreements or statements of work.

3. User Accounts and Registration

When you create an account with us or engage our services, you must provide accurate, complete, and current information. Failure to do so constitutes a breach of the Terms, which may result in immediate termination of your account or service.

You are responsible for safeguarding any credentials used to access our services and for any activities or actions under your account. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.

4. Acceptable Use Policy

You agree not to use our services to:

• Violate any applicable laws, regulations, or third-party rights
• Transmit harmful, offensive, or illegal content
• Engage in fraudulent, deceptive, or misleading activities
• Interfere with or disrupt our services or servers
• Attempt to gain unauthorized access to our systems
• Use our services for any competitive or commercial purposes without authorization
• Infringe upon intellectual property rights of CenceKada or third parties
• Distribute malware, viruses, or harmful code

5. Intellectual Property Rights

Our Intellectual Property

The service, website, and its original content (excluding content provided by users or clients), features, and functionality are and will remain the exclusive property of CenceKada and its licensors. Our services are protected by copyright, trademark, and other intellectual property laws.

Client Projects

Ownership of custom-developed software and deliverables will be specified in individual project agreements. Typically, upon full payment, clients receive ownership of the final deliverables, while CenceKada retains rights to underlying frameworks, libraries, and general methodologies. We may showcase completed projects in our portfolio unless otherwise agreed.

6. Payment Terms

Payment terms for services will be specified in project agreements and may include:

• Project-Based: Fixed-price projects with milestone-based payments
• Hourly/Time-Based: Billing based on hours worked
• Retainer: Monthly retainer agreements for ongoing support
• Subscription: Recurring payments for SaaS platforms or managed services

All fees are quoted in USD unless otherwise specified. Invoices are payable within the terms specified in the project agreement (typically 15-30 days). Late payments may incur interest charges and may result in suspension of services.

7. Refunds and Cancellations

Refund and cancellation policies vary by service type:

• Custom Development Projects: Payments for completed milestones are non-refundable. Cancellations must provide 14 days notice.
• Subscription Services: May be cancelled at any time, effective at the end of the current billing period. No partial refunds for unused time.
• Consultations: Must be cancelled at least 24 hours in advance for a full refund.

Specific refund terms will be outlined in individual service agreements.

8. Confidentiality and NDA

We respect the confidentiality of client information and project details. Both parties agree to maintain confidentiality of proprietary information shared during the course of our engagement. Separate Non-Disclosure Agreements (NDAs) may be executed for projects requiring additional confidentiality protection.

9. Warranties and Disclaimers

Limited Warranty

We warrant that services will be performed in a professional and workmanlike manner. For custom software development, we provide a warranty period (typically 30-90 days) for bug fixes and corrections to defects in deliverables, as specified in project agreements.

Disclaimer

EXCEPT AS EXPRESSLY PROVIDED, OUR SERVICES ARE PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. WE DO NOT WARRANT THAT SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR COMPLETELY SECURE.

10. Limitation of Liability

IN NO EVENT SHALL ENVEMBER, ITS DIRECTORS, EMPLOYEES, PARTNERS, AGENTS, SUPPLIERS, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM:

• Your access to or use of or inability to access or use our services
• Any conduct or content of any third party on our services
• Any content obtained from our services
• Unauthorized access, use, or alteration of your transmissions or content

Our total liability for all claims related to our services shall not exceed the amount paid by you to CenceKada in the twelve (12) months preceding the claim, or $1,000, whichever is greater.

11. Indemnification

You agree to defend, indemnify, and hold harmless CenceKada and its licensors, affiliates, and their respective directors, officers, employees, contractors, agents, licensors, and suppliers from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to your violation of these Terms or your use of our services.

12. Third-Party Services and Links

Our services may contain links to third-party websites or services that are not owned or controlled by CenceKada. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services.

We may use third-party services including payment processors, hosting providers, analytics services, and advertising networks (such as Google AdSense). Your use of third-party services is subject to their respective terms and conditions.

13. Advertising and Content

Our website, particularly our blog and articles sections, may display third-party advertisements through Google AdSense and other advertising networks. We do not control the content of these advertisements and are not responsible for the products or services advertised.

By using our website, you acknowledge that third-party advertisers may use cookies and other tracking technologies as described in our Privacy Policy.

14. Termination

We may terminate or suspend your access to our services immediately, without prior notice or liability, for any reason, including without limitation if you breach these Terms.

Upon termination, your right to use our services will immediately cease. All provisions of these Terms which by their nature should survive termination shall survive, including ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

15. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which CenceKada operates, without regard to its conflict of law provisions.

Any disputes arising out of or relating to these Terms or our services shall first be attempted to be resolved through good-faith negotiations. If negotiations fail, disputes may be resolved through:

• Mediation by a mutually agreed-upon mediator
• Arbitration in accordance with commercial arbitration rules
• Litigation in the courts of competent jurisdiction

16. Force Majeure

CenceKada shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to acts of God, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, pandemics, strikes, or shortages of transportation facilities, fuel, energy, labor, or materials.

17. Changes to Service and Terms

We reserve the right to modify or discontinue our services (or any part thereof) at any time, with or without notice. We shall not be liable to you or any third party for any modification, suspension, or discontinuance of our services.

We may revise these Terms at any time by updating this page. You are expected to check this page periodically to be aware of any changes. Your continued use of our services following the posting of revised Terms means that you accept and agree to the changes.

18. Severability

If any provision of these Terms is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law, and the remaining provisions will continue in full force and effect.

19. Waiver

No waiver by CenceKada of any term or condition set forth in these Terms shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition, and any failure to assert a right or provision under these Terms shall not constitute a waiver of such right or provision.

20. Entire Agreement

These Terms, together with our Privacy Policy and any project-specific agreements, constitute the entire agreement between you and CenceKada regarding our services and supersede all prior and contemporaneous understandings, agreements, representations, and warranties, both written and oral.

21. Contact Information

If you have any questions about these Terms & Conditions, please contact us: